At iCreate.website, we are committed to providing high-quality website creation services and ensuring your satisfaction. Our refund policy is designed to be transparent and fair, reflecting our dedication to delivering exceptional service.

1. On-Time Delivery Guarantee

We strive to deliver all orders within the agreed-upon timeframe. If we fail to meet the delivery deadline for your project, you are entitled to a full refund. To request a refund under this guarantee, please contact us as soon as you realize the delivery is late, and we will process your refund promptly.

2. Satisfaction Guarantee

We want you to be completely satisfied with the results of our services. If you are not happy with the outcome of your project, you may request a refund within 7 days after the delivery of the service. To be eligible for a refund under this guarantee, please follow these steps:

1. Review Period: After receiving the completed service, review the deliverables thoroughly.
2. Feedback Submission: If you are dissatisfied, contact us within 7 days of delivery to provide specific feedback and details about your concerns.
3. Resolution Attempt: We will make reasonable efforts to address your concerns and provide revisions if necessary.
4. Refund Request: If we are unable to resolve the issue to your satisfaction, you can request a refund within the 7-day period.

3. Refund Process

To request a refund, please contact our support team with your order details and the reason for your request. We will review your request and process the refund in accordance with the conditions outlined above.

4. Non-Refundable Items

Please note that certain services or custom work may not be eligible for a refund if they are explicitly stated as non-refundable at the time of purchase. These exceptions will be clearly communicated prior to your purchase.

5. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this policy periodically to stay informed about our refund practices.

6. Contact Us

If you have any questions or need assistance regarding our Refund Policy, please contact us at:

iCreate.website
Contact@icreate.website

Thank you for choosing iCreate.website. We are here to ensure that your experience with our services is both positive and rewarding.